Account Deletion SOP
For the most part we do not delete accounts. In the case that a deletion is paramount, it will need to be coordinated with appropriate entities.
Disabling accounts is another story but is limited to those with the appropriate privileges. Reasons for accounts to be disabled can be one of the following:
- Person has placed SPAM on the wiki or other sites.
- It is seen that the account has been compromised by a third party.
- A person wishes to leave the Fedora Project and wants the account disabled.
To begin with, accounts should not be disabled until there is a ticket in the Infrastructure ticketing system. After that the contents inside the ticket need to be verified (to make sure people aren't playing pranks or someone is in a crappy mood). This needs to be logged in the ticket (who looked, what they saw, etc). Then the account can be disabled.
ssh db02 sudo -u postgres pqsql fas2 fas2=# begin; fas2=# select * from people where username = 'FOOO';
Here you need to verify that the account looks right, that there is only one match, or other issues. If there are more matches you need to contact one of the main sysadmin-db's on how to proceed.
fas2=# update people set status = 'admin_disabled' where username = 'FOOO'; fas2=# commit; fas2=# /q