Fedora Talk User Cases

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Revision as of 14:26, 24 October 2009 by Nigelj (Talk | contribs)

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This page is intended to be a comprehensive list of all the things a User might want to do with FedoraTalk. A separate page holds things an Adminstrator might need to do. These use cases are developed as part of the FAD Fedora Talk 2009 game plan.

  • If it is works today, there should be a link to a wiki page explaining how to do it
  • If it doesn't exist to day, there should be a link to an Ticket with a keyword of ftalk.

Contents

Configure Soft Phone

Sally would like to connect to Fedora talk, but she has no IP telephone. She decides to use a softphone (a software program on her Linux PC that emulates a phone) to connect to Fedora Talk

  1. Install a soft phone package
  2. Configure said soft phone
  3. Test newly configured phone

LINKS:

Configure Hard Phone

  • TODO: Identify list of hard phones
  1. Identify your hard phone or obtain one <<link to recommended hard phone page>>
  2. Follow configuration steps for your hard phone
  3. Test newly configured phone

LINKS:

Testing a Newly Configured Phone

Rodrigo has a phone (either soft or hard phone) configured to communicate with Fedora Talk, and wants to ensure that everything is working correctly.

  1. Rodrigo authenticates with FedoraTalk from their softphone or hard phone
  2. Rodrigo places a call to extension 1001 to test incoming audio. Rodrigo should hear the lyrics to the song "Louie, Louie"
  3. Rodrigo places a call to extension 1002 to test outbound audio. Fedora Talk echoes back any audio that Rodrigo speaks into his microphone. Rodrigo should hear the return audio.
  4. Rodrigo places a call to extension 1003. Rodrigo will hear either a short announcement or a warbling sound. After hanging up the phone, Fedora Talk should call Rodrigo back on his phone.
  5. Rodrigo places a call to extension 1000 to hear the Fedora Talk welcome message.
  6. Rodrigo logs into Fedora Community and checks to see that his phone shows as being registered.
  7. Determine whether phone works correctly or not by doing ______

LINKS: FIXME

Make a Simple Call With Softphone

A Fedora community member wants to call another Fedora community member using a soft phone

  1. John has a USB headset and wants to call Rudolph, another FedoraTalk member.
  2. John installs Twinkle
  3. John configures Twinkle <<link>>
  4. John calls Rudolph by calling the number Rudolph provides or by Rudolph's FAS user name

LINK: <<docs for making a simple call which includes screen shot of twinkle screen to make phone call>>

Make a Simple Call From a Regular Telephone

A Fedora community member wants to call another Fedora community member using a regular telephone

  1. Call one of the direct dial in numbers <<link>>
  2. Enter the extension or conference room you wish to reach
  3. If you aren't sure which extension to call use the name directory at the prompt

LINK: FIXME

Looking up a Phone Number

Rosa wants to call Rhonda, but doesn't know Rhonda's extension or FAS user name.

There are a few ways to do this... some more straightforward than others.

  1. Using zodbot .ext <FAS username>
  2. Call someone directly using their FAS Username
  3. Call into Fedora Talk using a direct dial in number <<link>> from a regular phone and select the directory option. You can also call extension 1000 from a softphone.

LINKS:

Record own name for directory

A Fedora community member wishes to use the directory to call someone but doesn't want to listen to the Allison Smith spell everybody's names. This can be helped by letting people record their names and uploading them through FAS.

Receive a Simple Call

A Fedora community member would like to receive a call another Fedora community member

  1. Configure phone to accept call
    1. Configure softphone
    2. Configure hardphone
  2. Authenticate with FedoraTalk
  3. Wait for call
  4. Answer call

LINK: FIXME

Forward calls to their sip/asterisk server

A fedora member would like calls to their Fedora account to go to their sip/asterisk server for smart handling (such as further forwarding to different locations based on time of day). Rather than having their server poll Fedora Talk (to maintain their registration) it would probably be more efficient to use forwarding.

  1. Configure their fedora talk config to forward calls using sip/iax

LINK: FIXME

Host A Conference

A Fedora community member would like to host a conference where three or more people can participate in the same call.

  1. Obtain a conference code and conferencing priveldges
    1. How/Where?
  2. Start conference
    1. How/Where?

LINK: FIXME

Host A Recorded Conference

A Fedora community member would like to host a conference where three or more people can participate in the same call and have that call recorded for personal playback and download.

  1. Obtain a conference code and conferencing priveldges
    1. How/Where?
  2. Start conference
    1. How/Where?
  3. Start recording of the conference
  4. Stop recording of conference
  5. Retrieve recorded conference

LINKS:

Listen to a Live Conference (not participate)

A group of people is participating in a call or streaming a call from a live event. Fedora community members would like to listen to the call

  1. User decides how to conenct to conference
    1. Web streaming
    2. Softphone
    3. Hardphone
  2. User connects to conference

LINKS:

Participate in a Live Conference

A group of people is participating in a call or streaming a call from a live event. Fedora community members would like to listen and participate in the call.

  1. User configures phone
  2. User authenticates with FedoraTalk
  3. User conencts to conference
  4. User enters conference code

LINK: FIXME

Retrieve previously recorded meeting

Nancy missed the board meeting last week and wants to listen to the meeting

  1. Nancy goes to ${URL}
  2. Nancy downloads audio file
  3. Nancy listens to audio file locally

LINK: FIXME

Host a Private Conference

Important.png
Important
This option should be somewhat restricted in usage. The Fedora Project promotes openness and transparency, so use of this capability should be minimized and possible constrained to a few users such as the FPL and/or Infrastructure lead.

A group of people would like to have a conference which requires a level of privacy--the access code is not public knowledge.

  1. Go to ____ ?
  2. Do _____ ?


LINKS:

Remote talk at Events

Delivering remote talks at conferences and events removing the need for travel where possible. susmit 17:37, 14 October 2009 (UTC)

  1. May require special dial-in room that supports video over SIP
  2. Web app allows setup of limited-time account for conference/event dial-in (using at queued jobs perhaps)
    • First job sets up account at startup time
    • Second job removes account at end time
  3. User dials in at appointed time using normal account
  4. Conference/event on-site dials in using limited-time account

LINK: FIXME

Open Questions

  1. In cases of public conferences, can/should we further restrict codec use to promote the lowest possible bandwidth per caller? Or is this a dynamic feature that the Asterisk server and clients manage automatically as call numbers grow? --pfrields 11:21, 16 October 2009 (UTC)
    • My (Bruno) memory is that it is better for everyone in a conference to be using the same codecs. But one of the real Asterisk guys might understand this better.
    • Some of the better/best codecs are patented and we may not be able to use them.
  2. Add yours today :-)