FreeMedia Infrastructure SOP

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{{lang|de|page=FreeMedia_Infrastructure_SOP}}
  
This page is for defining the SOP for Fedora FreeMedia Program.
 
This will cover the infrastructural things as well as procedural things.
 
  
== Location of Resources ==
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This SOP has moved to the fedora Infrastructure SOP git repo. Please see the current document at: http://infrastructure.fedoraproject.org/infra/docs/freemedia.txt
 
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* The web form is at https://fedoraproject.org/freemedia/FreeMedia-form.html
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* The TRAC is at https://fedorahosted.org/freemedia/report
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== Location on Puppet ==
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* Freemedia form: configs/web/applications/FreeMedia-form.html
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* Backend processing script: configs/web/applications/process.php
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* Error Document : configs/web/applications/FreeMedia-error.html
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== Opening of the form ==
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The form will be opened on the First day of each month.
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== Closing of the Form ==
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The form will be closed after a couple of days. This may vary according to the capacity.
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-------Infrastructural how to will soon be here ---------
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== Handling of tickets ==
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=== Login ===
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* Contributors are requested to visit https://fedorahosted.org/freemedia/report
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* Please login with your FAS account.
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=== Rejecting Invalid Tickets ===
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* If a ticket is invalid, don't accept the request. Go to "resolve as:" and select "invalid" and then press "Submit Changes".
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* A ticket is Invalid if
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** No Valid email-id is provided.
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** The region does not match the country.
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** No Proper Address is given.
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* If a ticket is duplicate, don't accept the request. Go to "resolve as:" and select "duplicate" and then press "Submit Changes".
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=== Accepting Valid Tickets ===
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* If you wish to fulfill a request, please ensure it from the above section, it is not liable to be discarded.
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* Now "Accept" the ticket from the "Action" field at the bottom, and press the "Submit Changes" button.
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* These accepted tickets will be available from https://fedorahosted.org/freemedia/report user both "My Tickets" and "Accepted Tickets for XX" (XX= your region e.g APAC)
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* When You ship the request, please go to the ticket again, go to "resolve  as:" from the "Action" field and select "Fixed" and then press "Submit Changes".
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== Handling of non fulfilled requests ==
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We shall close all the pending requests by the end of the Month.
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For changes, questions or comments, please contact anyone in the Fedora Infrastructure team.
  
  
 
[[Category:Infrastructure SOPs]]
 
[[Category:Infrastructure SOPs]]

Latest revision as of 17:40, 19 December 2011

Infrastructure InfrastructureTeamN1.png


This SOP has moved to the fedora Infrastructure SOP git repo. Please see the current document at: http://infrastructure.fedoraproject.org/infra/docs/freemedia.txt

For changes, questions or comments, please contact anyone in the Fedora Infrastructure team.