How to use trac

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=== Step 3 ===
 
  
  
 
[[Category:Marketing SOPs]]
 
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[[Category:Marketing]]

Revision as of 16:32, 1 December 2013


Contents

Introduction

This is a a page explaining how to use the Ticketing system Trac. The examples here are from the Marketing Team but should translate over to any other Trac instance.

Instructions

Step 1

Log into the Trac instance

To log in you click the login link at the top right and enter your FAS credentials. If you do not have FAS credentials yet just go to Fedora Account System and sign up.

Step 2

Once Logged in there are many different options to see the trac

View Tickets

Create Ticket

View Timeline

Search

In this search box, you can enter any query and the output will be showed below. In this example I searched my name and all the tickets either assigned, completed, or ones I have updated will show up. This is a great way to find a closed ticket if it needs to be reopend.

Trac Search.png

Roadmap

The roadmap is a great way to show all tickets for a particular milestone/release. For example in the screenshot below you can see during F12-Pre-Alpha there was 14 tickets that were created and closed during that phase.

Trac Roadmap.png