How to use trac

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Revision as of 16:24, 1 December 2013 by Chrisroberts (Talk | contribs)

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This is a a page explaining how to use the Ticketing system Trac. The examples here are from the Marketing Team but should translate over to any other Trac instance.


Step 1

Log into the Trac instance

To log in you click the login link at the top right and enter your FAS credentials. If you do not have FAS credentials yet just go to Fedora Account System and sign up.

Step 2

Once Logged in there are many different options to see the trac

View Tickets

Create Ticket

View Timeline


In this search box, you can enter any query and the output will be showed below. In this example I searched my name and all the tickets either assigned, completed, or ones I have updated will show up. This is a great way to find a closed ticket if it needs to be reopend.

Trac Search.png


Step 3