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| = Hosted Project PrivateTicketsPlugin - SOP =
| | {{header|infra}} |
| | {{shortcut|ISOP:PRIVTRAC}} |
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| == Contact Information ==
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| Owner: Fedora Infrastructure Team
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| Contact: #fedora-admin, sysadmin-hosted
| | This SOP has moved to the fedora Infrastructure SOP git repo. Please see the current document at: http://infrastructure.fedoraproject.org/infra/docs/privatefedorahosted.txt |
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| Location: <not sure what to put here>
| | For changes, questions or comments, please contact anyone in the Fedora Infrastructure team. |
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| Servers: hosted1
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| Purpose: Provides for users only viewing tickets they are involved with.
| | [[Category:Infrastructure SOPs]] |
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| == Description ==
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| Fedora Hosted Projects have the option of setting ticket permissions so that only users involved with tickets can see them. This plugin requires someone in sysadmin-hosted to set it up, and requires justification to use. The only current implementation is a request tracking system at https://fedorahosted.org/famnarequests for tracking requests for North American ambassadors since mailing addresses, etc will be put in there.
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| == Implementation ==
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| On hosted1:
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| * sudo -u apache vim /srv/web/trac/projects/<project name>/conf/trac.ini
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| Add the following to the appropriate sections of trac.ini
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| <pre>
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| [privatetickets]
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| group_blacklist = anonymous, authenticated
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| [components]
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| privatetickets.* = enabled
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| [trac]
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| permission_policies = PrivateTicketsPolicy, DefaultPermissionPolicy, LegacyAttachmentPolicy
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| </pre>
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| Note that for projects not currently using plugins, you'll have to add the [components] section, and you'll need to add the permission_policies to the [trac] section.
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| Next, someone with TRAC_ADMIN needs to grant TICKET_VIEW_SELF (a new permission) to authenticated. This permission allows users to view tickets that they are either owner, CC, or reporter on. There are other options more fully described at [http://trac-hacks.org/wiki/PrivateTicketsPlugin the upstream site].
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| Make sure that TICKET_VIEW is removed from anonymous, or else this plugin will have no effect.
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