Websites/Boilerplate

= Boilerplate Responses =

These are stock responses to be used when a specific inquiry is received. It is important to let the person or group making the inquiry understand that this is a response on behalf of the Fedora Project, and not just a personal response. CC the mailing list on all responses to keep everyone apprised.

Inquiry regarding HTTPD test page
That is a test page included with our operating system; we don't actually control the site in question. Please refer to http://fedoraproject.org/wiki/ServerTestPage

Inquiry regarding a non-website issue
The webmaster@fedoraproject.org address is only for issues related to Fedora's websites. For general Fedora support, please refer to the help resources described at http://fedoraproject.org/wiki/Communicate.

An alternative, as Communicate can be daunting to a new user The webmaster@fedoraproject.org address is only for issues related to Fedora's websites. For general Fedora support, please refer to the help resources described at http://fedoraproject.org/en/get-help.

A more specific list of support options are available at http://fedoraproject.org/wiki/Communicate.

SHA checksum confusion on .iso files
There is a large note on https://fedoraproject.org/verify about this:

Please note that the Hash: SHA1 line in the CHECKSUM file is part of the PGP signature. It does not specify the type of hash used to  verify the .iso files.

Many people are confused by this and we plan to include text in the CHECKSUM files themselves for future releases to make it clearer.