Infrastructure/FIGs/FIG NOC job description

= FIG Job Description: sysadmin-noc = Members of sysadmin-noc will be tasked with monitoring the hosts and services the Infrastructure group is responsible for maintaining. Members of sysadmin-noc are the first line of defense against chaos and depravity.

Level of commitment
Average 4 hours per week

Expected duties

 * Notice problems, perform preliminary troubleshooting and escalate to the appropriate sysadmin-* team for resolution.
 * Write / modify health checks and monitors on one or more tools in current use
 * Develop auto-recovery scripts for services and health checks
 * Give up personal lives, sell all worldly goods and carry a pager for the good of the Project.
 * Expect to be ignored at all turns.

Required skills

 * Can distinguish red / green colors
 * Basic troubleshooting skills
 * Good error reporting / descriptive skills
 * Basic Email and IRC skills
 * Full comprehension of ESR's 'How to Ask Smart Questions' and 'Unix Koans'
 * Experience managing, deploying or maintaining at least one of the tools in current use
 * Expert level differentiation between humor and reality (even when humour is spelled with too many u's)

Current tools

 * Nagios - service and host monitoring and alerting (nagios docs)
 * collectd - RRD-based trending and graphing (collectd docs)

Typical Tasks
Monitoring tickets