BugZappers/Meetings/Minutes-2008-Nov-04

Bug Triage Meeting :: 2008-11-04

Attendees

• jlaska
• jds2001
• comphappy
• quantumburnz
• poelcat

Summary

• No response to request for information on changes to FEver bugs. Dropping topic
• poelcat updated the wiki with reasons why triage is important BugZappers/Why
  • needs better integration with the rest of the BugZapper's pages
  • need help from documentation team for overall review of BugZapper docs

Complete For Next Week's Meeting

• BugZappers/HouseKeeping/Fedora10
  • review text
  • doublecheck queries
  • submit tickets to RHT Eng Ops
• jds2001 to draft message to fedora-devel-announce about upcoming rawhide rebase

IRC Transcript

poelcat	hello who is around?	07:01
poelcat	ping jds2001 quantumburnz jlaska ke4qqq and anyone else interested	07:02
jlaska	poelcat: hello!	07:04
poelcat	jlaska: hi	07:05
* poelcat thinks this could be a short meeting		07:06
* jds2001 here, sorry im late		07:07
poelcat	jds2001: hey	07:07
jds2001	windows sucks, just in case we didn't already know that :)	07:07
jlaska	heh	07:07
jlaska	but have you tried mohave? :)	07:07
* jds2001 using $DAYJOB laptop and it had to be rebooted to fix the network.		07:08
poelcat	okay let's get started... i'll try to move through the agenda quickly :)	07:08
poelcat	1) FEver bugs... no response from owner I say we drop this topic. Objections?	07:09
jds2001	none her	07:09
jds2001	here	07:09
jlaska	none here either	07:10
poelcat	2) I updated the wiki with reasons why triage is important BugZappers/Why	07:10
poelcat	content should probably be better integrated somewhere else	07:10
poelcat	does anyone recall/know what happened with getting help from docs group to streamline our content?	07:11
jlaska	I like the reasons, what were you thinking in terms of doc integration?	07:11
jds2001	not sure, murray mcallister is the person that stickster "assigned"	07:11
jds2001	just general cleanup and stuff	07:12
jlaska	gotcha	07:12
poelcat	jlaska: as i looked for a place to put the info I came across several dead/half started triage pages	07:12
stickster	It's hard for Murray to be here for meetings, he's in AUS	07:12
poelcat	and we repeat ourselves a lot :)	07:12
jds2001	stickster: that's fine....	07:13
poelcat	i also got an email from someone wanting to help w/ triage in response to http://forums.fedoraforum.org/showthread.php?t=163252	07:13
ggnore	hellow	07:14
poelcat	but they repeated one of the usual things we hear "i read the pages, but had no idea where to start"	07:14
poelcat	ggnore: welcome	07:14
jds2001	$DAYJOB call....	07:15
poelcat	quantumburnz: around?	07:15
poelcat	3) update BugZappers/HouseKeeping/Fedora10 and submit tickets	07:16
jlaska	poelcat: I hear that a lot ... from different groups. Can the doc be that bad? It's clear to me http://fedoraproject.org/wiki/BugZappers/Joining	07:16
poelcat	quantumburnz: drafted the page... i'll go over it and submit tickets this week	07:16
poelcat	jlaska: my hunch is that the doc "isn't that bad" and that we are not good iteraction/content designers :)	07:17
jds2001	clear to me too.....	07:17
poelcat	and that we are too familiar (or familiar enough) with the content to not see what is wrong	07:18
poelcat	personally I think we give people too many options or paths... I know other people see that as the beauty of Fedora too :)	07:19
comphappy	I have to take off but, one thing that I would like to see addressed is what our response should be to bugs where a nice report has been sent, but the person assigned has not replied in over a month (see this with the kernel a lot).	07:19
poelcat	comphappy: hi!	07:19
poelcat	comphappy: i thought someone was advocating a non-responsive maintainer policy on the devel list	07:20
poelcat	i don't think it gained a lot of traction	07:20
poelcat	and while it would definitely help reporters feel appreciated I'm not sure that falls to us :-/ ?	07:21
poelcat	maybe finding a way to collect info and report on bugs not responded to could be one way we might help	07:21
poelcat	?	07:21
* jds2001 wonders if python-bugzilla can query by modification date		07:22
* poelcat still feels that we are still not that successful with our core mission		07:22
jds2001	it might be something I could teach it if it can't do that today.	07:22
poelcat	so a couple of takeaways we don't have solutions for today... 1) we have an unsolved docs/getting started problem	07:24
poelcat	2) what to do about bugs that have been triaged and are quality bug reports, but nothing has happend to them	07:24
poelcat	anything else on this topic?	07:24
poelcat	next topic: "rawhide rebase"	07:26
poelcat	jds2001: i left it out of the notes, but I thought you were going to send mail to fedora-devel-announc?	07:27
jds2001	gack!	07:27
* quantumburnz returns -- sorry for the tardiness!		07:27
poelcat	quantumburnz: hi!	07:27
quantumburnz	hello :D	07:27
jds2001	knew I forgot something this weekend, and I thought it was a successful weekend :/	07:27
poelcat	jds2001: how about if we draft it on gobby	07:29
poelcat	and then we'll make the text part of our templates/SOP	07:29
poelcat	so that it is easy to do next time?	07:29
jds2001	sure thing!	07:29
poelcat	maybe use an old email as a starting point?	07:30
jds2001	yeah, I'll try and get something up this evening	07:31
poelcat	jds2001: when do you think we should send it?	07:32
* comphappy is of to $EDUMICATION but will triage more bugs later this week and weekend		07:32
jds2001	good question	07:32
jds2001	i'm not really sure when the best time would be	07:35
jds2001	hello????	07:37
poelcat	how about next tuesday?	07:37
poelcat	2 weeks before it happens... or sooner is better?	07:37
jds2001	2 weeks is enough notice, maybe even too much	07:38
jds2001	ppl will forget that we said anything by the time that it happens.	07:38
jds2001	but you can't please everyone :)	07:38
poelcat	okay, then let's send it when it is done	07:39
poelcat	quantumburnz: where did we leave off with BugZappers/HouseKeeping/Fedora10	07:40
quantumburnz	it's pretty much done as far as I could go. the links just need to be double checked.	07:40
poelcat	quantumburnz: okay, thanks doing it... i'll give it a double check	07:42
poelcat	anyone else is welcome to as well	07:42
quantumburnz	cool, np	07:42
poelcat	anything else before we wrap up?	07:42
poelcat	any general questions about bug triage, how to get started, etc.?	07:42
quantumburnz	i don't have much... i've just been trying to work through the kernel bugs.	07:44
jds2001	none here.....	07:44
poelcat	quantumburnz: great!	07:45
poelcat	okay if there are any other questions, etc. we're on #fedora-qa, fedora-test-list, or email me directly :)	07:45
poelcat	thanks for coming to today's meeting	07:46

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