The community dashboard is a research and analysis project. The goal is to help the team bring rigor to its goal-setting and also to give us a means of measuring success over time.
Community Biology 101
Community serves as a catalyst in Red Hat's R&D processes.
Reaction: The progress of any task from idea to reality. The task can be as simple as a one-page summary of Fedora 10 for the press, or as complicated as the feature planning process for Fedora 11. The task can be code, leadership, process documentation, testing, writing, artwork, etc.
For any reaction to complete requires some amount of energy. From a business point of view, energy, time, and money are all synonymous.
The blue curve represents a reaction that does not operate with a community-building mindset. Perhaps this is a proprietary software project, and community isn't even an option. Perhaps it is an open source upstream that is so focused on coding, it doesn't have the time to properly build a community. Either way, the amount of energy required to reach a successful end state is high.
The red curve represents a reaction that does operate with a strong community. Whether it is a Fedora sub-project, Fedora as a whole, the RPM upstream, OLPC, or an emerging technology like Cobbler or Func is irrelevant.
Note that both reactions ultimately reach the same end state. The difference is the energy required to get there. Microsoft and Red Hat can both produce an operating system. Our job is to ensure that Red Hat does so more efficiently, and community is the mechanism by which we achieve that.
Incremental vs. Continuous
We still need to define the end state of a successful community-catalyzed reaction. It has two characteristics:
- The community has a clearly identified critical path and roadmap for the future.
- The community has a clearly defined leadership structure that does not depend on any of the catalysts.
In short, the reaction will have reached critical mass and the Community Architecture team can disengage from day-to-day operations in the community, and the community will continue to grow and thrive. Perhaps certain members of the team still participate in the community because they choose to, but the community is self-sustaining. We have made ourselves redundant, and therefore free to choose a new community to catalyze.
If we have done our job correctly, the activation energy needed to reach critical mass will be lower than in an equivalent reaction that did not focus on community building.
Its goal is to mine and present statistics about the health of various communities. Currently, its focus is on mailing lists but it has the potential to expand to other forms of contributions. Mailing lists are a proper first step because they represent the common denominator that every community must have. Furthermore, the depth (number of messages) and breadth (number of unique authors) are a decent indicator of the community's size and velocity.
EKG can process the entire history of a project, so different communities can be inserted or removed from the EKG analysis at any point in time, without the risk of data loss. Because EKG can look backward in time, it can quickly show a community's entire growth history.
Finally, EKG represents a means of processing a huge amount of raw data that is available. Our dashboard will focus on a (changing) subset of this data, but is important to know that there is an always-flowing and always-increasing river of data underneath the dashboard.