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{{header|infra}}
{{header|infra}}
{{lang|de|page=FreeMedia_Infrastructure_SOP}}


This page is for defining the SOP for Fedora FreeMedia Program.
This will cover the infrastructural things as well as procedural things.


== Location of Resources ==
This SOP has moved to the fedora Infrastructure SOP git repo. Please see the current document at: http://infrastructure.fedoraproject.org/infra/docs/freemedia.rst


* The web form is at https://fedoraproject.org/freemedia/FreeMedia-form.html
For changes, questions or comments, please contact anyone in the Fedora Infrastructure team.  
* The TRAC is at https://fedorahosted.org/freemedia/report


== Location on Puppet ==


$PWD = puppet/modules/freemedia/files
* Freemedia form: FreeMedia-form.html
* Backup form: FreeMedia-form.html.orig
* Closed form: FreeMedia-close.html
* Backend processing script: process.php
* Error Document : FreeMedia-error.html
== Opening of the form ==
The form will be opened on the First day of each month.
== Closing of the Form ==
== Tentative timeline ==
The form will be closed after a <b>couple of days</b>. This may vary according to the capacity.
== How to ==
* The form is available at /puppet/modules/freemedia/files/FreeMedia-form.html and puppet/configs/web/applications/FreeMedia-form.html.orig
* The closed form is at /puppet/modules/freemedia/files/FreeMedia-close.html
* For Opening and Closing:
** Goto /puppet/modules/freemedia/manifests/
** Open init.pp
** Goto line 25.
** To Open: Change the line to read << source => "puppet:///freemedia/FreeMedia-form.html", >> ((without << >>))
** After opening the form, go to trac and grant "Ticket Create and Ticket View" privilege to "Anonymous".
** To Close: Change the line to read << source => "puppet:///freemedia/FreeMedia-close.html", >>
(without << >>)
** After closing the form, go to trac and remove "Ticket Create and Ticket View" privilege from "Anonymous".
{{admon/note|
* Have to check about monthly cron.
* Have to write about changing init.pp for closing and opening
}}
{{Anchor|tickets}}
== Handling of tickets ==
=== Login ===
* Contributors are requested to visit https://fedorahosted.org/freemedia/report
* Please login with your FAS account.
=== Rejecting Invalid Tickets ===
* If a ticket is invalid, don't accept the request. Go to "resolve as:" and select "invalid" and then press "Submit Changes".
* A ticket is Invalid if
** No Valid email-id is provided.
** The region does not match the country.
** No Proper Address is given.
* If a ticket is duplicate, accept one copy, close the others as duplicate Go to "resolve as:" and select "duplicate" and then press "Submit Changes".
=== Accepting Valid Tickets ===
* If you wish to fulfill a request, please ensure it from the above section, it is not liable to be discarded.
* Now "Accept" the ticket from the "Action" field at the bottom, and press the "Submit Changes" button.
* These accepted tickets will be available from https://fedorahosted.org/freemedia/report user both "My Tickets" and "Accepted Tickets for XX" (XX= your region e.g APAC)
* When You ship the request, please go to the ticket again, go to "resolve  as:" from the "Action" field and select "Fixed" and then press "Submit Changes".
* If an accepted ticket is not finalised by the end of the month, is should be closed with "shipping status unknown" in a comment
== Handling of non fulfilled requests ==
We shall close all the pending requests by the end of the Month.
*Please Check your region
== How to handle membership applications ==
Steps to become member of Free-media Group.
# Create an account in Fedora Account System (FAS)
# Create an user page in Fedora Wiki with contact data. Like User:<nick-name>. [[Template:Userpage|Here]] is a template
# Apply to Free-Media Group in FAS
# Apply to [https://www.redhat.com/mailman/listinfo/fedora-freemedia-list Free-Media mailing list] subscription
'''Rules for deciding over membership applications'''
{| tableclass="t1"
! Case !! Applied to Free-Media Group !! User Page Created !! Applied to Free-Media List !! Action
|-
| 1 || Yes || Yes || Yes || Approve Group and mailing list applications
|-
| 2 || Yes || Yes || No || Put on hold + Write to subscribe to list Within a Week
|-
| 3 || Yes || No || whatever || Put on hold + Write to make User Page Within a Week
|-
| 4 || No || No || Yes || Reject
|-
|}
Notes:
# As you need to have an FAS account for steps 2 and 3, this is not included in the decision rules above
# The time to be on hold is one week. If not action is taken after one week, the application has to be rejected.
# When writing asking to fulfil steps, send CC to other Free-media sponsors to let them know the application has been reviewed.
[[Category:Infrastructure SOPs]]
[[Category:Infrastructure SOPs]]

Latest revision as of 19:40, 17 July 2015


This SOP has moved to the fedora Infrastructure SOP git repo. Please see the current document at: http://infrastructure.fedoraproject.org/infra/docs/freemedia.rst

For changes, questions or comments, please contact anyone in the Fedora Infrastructure team.