Editing Test Day:2011-10-06 Printing

{{Infobox_group
| name = Fedora Test Days
| image = [[File:Echo-testing-48px.png|link=QA/Fedora_15_test_days]]
| caption = [[Printing|Printing]]
| date = 2011-10-06
| time = all day
| website = [[QA/Fedora_16_test_days]]
| irc = [irc://irc.freenode.net/#fedora-test-day #fedora-test-day] ([http://webchat.freenode.net/?channels=fedora-test-day webirc])
| fedora_mailing_list = test
}}

{{admon/note | Can't make the date? | If you come to this page before or after the test day is completed, your testing is still valuable, and you can use the information on this page to test, file any bugs you find at [http://bugzilla.redhat.com Bugzilla], and add your results to the results section. If this page is more than a month old when you arrive here, please check the [[QA/Test_Days|current schedule]] and see if a similar but more recent Test Day is planned or has already happened.}}

== What to test? ==

Today's instalment of Fedora Test Day will focus on '''Printing'''.

== Who's available ==

The following cast of characters will be available testing, workarounds, bug fixes, and general discussion ...
* Development - [[User:Twaugh|Tim Waugh]] (twaugh), [[User:jpopelka|Jiri Popelka]] (jpopelka), [[User:mkasik|Marek Kasik]] (mkasik)
* Quality Assurance -

== Prerequisite for Test Day == 

* Access to a printer
* Fedora 16 Alpha (or newer; live image is fine)

== How to test? ==

A variety of printing tasks should be attempted, including:

* Configuring a printer not yet known to the system
* Printing a test page
* Printing something more complicated, e.g. OpenOffice document, PDF, email
* Taking advantage of extra print features of your printer e.g. duplexing, stapling
* Inducing errors such as out-of-paper, printer off-line, and noting behavior

=== '''Update your machine''' ===

If you're running Fedora 16 Alpha, make sure you have all the current updates for it installed, using the update manager. Or:

=== '''Live image''' ===

Optionally, you may download a non-destructive Fedora 16 live image for your architecture. Tips on using a live image are available at [[FedoraLiveCD]]. Live images can be found [http://alt.fedoraproject.org/pub/alt/nightly-composes/desktop/ here].

== Test Cases ==

* [[QA:Testcase_Printing_New_Printer|Connecting a local printer]]: Expected behavior is that when a new local printer is connected, drivers will be installed as needed, a queue will be created for it, and the user will see a notification message about it.
{{admon/tip|Checking the Device ID is correctly listed|The hpijs, gutenprint-cups, foomatic-db-ppds and foomatic packages all contain tags that associate them with the Device IDs for the printers they support. If you are not given the opportunity to install one of these packages when your printer is supported by them, it may be that they do not list its Device ID correctly.  You can check this by running <code>/usr/share/system-config-printer/check-device-ids.py</code> as root.}}
* [[QA:Testcase_Printing_Known_Printer|Reconnecting a local printer]]
* [[QA:Testcase_Printing_Network_Printer|Printing to a network printer]]
* [[QA:Testcase_Printing_Complex|Printing copies/pages/duplexing from the print dialog]]
* [[QA:Testcase_Printing_Troubleshooting|Status feedback]]

== Test Results ==

* [https://bugzilla.redhat.com/enter_bug.cgi?product=Fedora&version=15&component=gnome-settings-daemon gnome-settings-daemon] for problems relating to job reporting and printer status feedback in GNOME Shell
* [https://bugzilla.redhat.com/enter_bug.cgi?product=Fedora&version=15&component=control-center control-center] for problems specific to printer administration in GNOME Shell e.g. the system settings module
* [https://bugzilla.redhat.com/enter_bug.cgi?product=Fedora&version=15&component=cups cups] for printing problems that persist even when using command line utilities such as '''lp'''
* [https://bugzilla.redhat.com/enter_bug.cgi?product=Fedora&version=15&component=gtk2 gtk2] for printing problems common to all GTK+ applications using the GTK+ print dialog
* [https://bugzilla.redhat.com/enter_bug.cgi?product=Fedora&version=15&component=system-config-printer system-config-printer] for bugs in the printing configuration program used in GNOME fallback mode and in other graphical environments

If you are unsure about exactly how to file the report or what other information to include, just ask on IRC and we will help you. Once you have completed the tests, add your results to the Results table below, following the example results from the first line as a template. The first column should be your name with a link to your User page in the Wiki if you have one, and the second should be a link to the Smolt profile of the system you tested. For each test case, use the [[Template:result|result template]] to enter your result, as shown in the example result line.

{|
! User
! Printer
! [[QA:Testcase_Printing_New_Printer|Connect local]]
! [[QA:Testcase_Printing_Known_Printer|Reconnect local]]
! [[QA:Testcase_Printing_Network_Printer|Network printing]]
! [[QA:Testcase_Printing_Complex|Copies/pages/duplex]]
! [[QA:Testcase_Printing_Troubleshooting|Status feedback]]
! References
|-
| [[User:SampleUser|Sample User]]
| HP LaserJet 5
| {{result|none}} 
| {{result|inprogress}}
| {{result|pass}}
| {{result|warn}} <ref>Test pass, but also encountered {{bz|54321}}</ref>
| {{result|fail}} <ref>{{bz|12345}}</ref>
| <references/>
|-
| [[User:vonbrand|Horst H. von Brand]]
| HP LaserJet m1522nf MFP
| {{result|none}} 
| {{result|none}}
| {{result|pass}} <ref>Configured manually, doesn't offer driver. Used LJ 1200.</ref><ref>A "Printer may not be connected" warning shows up briefly when printing</ref><ref>Cups error "server-error-internal-error" several times, no printer (?!)</ref><ref>Installed hplip manually, printer found. Shows up twice.</ref>
| {{result|none}}
| {{result|none}}
| <references/>
|-
| [[User:twaugh|Tim Waugh]]
| Epson Stylus D78
| {{result|pass}} <ref>US Letter instead of A4 {{bz|743780}}</ref><ref>Erroneous "Not connected?" notification {{bz|743877}}</ref> <ref>Wrong default page size in Firefox {{bz|743882}}</ref> <ref>Settings window not updated on disconnection {{bz|743884}}</ref> <ref>Unable to cancel print job {{bz|743886}}</ref> <ref>Notifications shown when they shouldn't be {{bz|744144}}</ref>
| {{result|pass}}
| n/a
| {{result|none}}
| {{result|warn}} <ref>Notifications are very short-lived {{bz|743944}}</ref>
| <references/>
|-
| [[User:tflink|Tim Flink]]
| HP LaserJet M1536dnf MFP
| {{result|none}}
| {{result|none}}
| {{result|warn}} <ref> hit {{bz|743694}} but was able to work around using system-config-printer</ref> <ref> had to install hplip in order to get the required drivers</ref> <ref>Got a warning from hplip when I installed the printer, filed as {{bz|743915}}</ref> <ref>Also hit {{bz|743923}}</ref> <ref>{{bz|743877}}</ref>
| {{result|pass}}
| {{result|pass}} <ref>correctly detects open door</ref>
| <references/>
|-
| [[User:tzicatl|Noe Nieto]]
| Canon MP250 series (usb)
| {{result|fail}} <ref>No registered drivers {{bz|744087}}</ref>
| {{result|unknown}}
| {{result|none}}
| {{result|unknown}}
| {{result|pass}} <ref>User is notified that there are no drivers for this printer</ref>
| <references/>
|-
| [[User:tzicatl|Noe Nieto]]
| Hewlett-Packard LaserJet 1020 / HP-LaserJet-1020
| {{result|fail}} <ref>Pulls in some mysql and perl packages upon install {{bz|744025}}</ref> <ref>Printer is installed and available for printing, but when printing from gedit, a notification appears signaling that printer is offline</ref> <ref> Upon disconnection, printer is correctly signaled as offline</ref>
| {{result|fail}} <ref>User is not notified about printer status</ref><ref>Printer appears as available for printing</ref><ref>Atough printer is shown as available in print dialog, printing fails and user is asked if the printer is connected</ref>
| {{result|none}}
| {{result|unknown}}
| {{result|warn}} <ref>The only notification received is that printer is offline</ref>
| <references/>
|-
| [[User:oostap|Oscar Osta Pueyo]]
| HP LaserJet P2015
| {{result|pass}}
| {{result|pass}}
| {{result|pass}}
| {{result|pass}}
| {{result|pass}}<ref>Printer is installed and available for printing, but when printing, a notification appears signaling that printer is offline. Only dupplex.</ref>
| <references/>
|-
| [[User:oostap|Oscar Osta Pueyo]]
| OKI B6500
| {{result|pass}}
| {{result|pass}}
| {{result|pass}}
| {{result|pass}}
| {{result|pass}}<ref>Printer is installed and available for printing, but when printing, a notification appears signaling that printer is offline. Only dupplex.</ref><ref>No automatic driver detected.</ref>
| <references/>
|-
| [[User:satellit|Tom Gilliard]]
| HP deskjet 5650
| {{result|pass}} <ref>f16 liveusb-creator 2Gb persistent USB of RC4 live desktop</ref><ref>prints .txt and color.pdf files</ref>
| {{result|pass}}
| {{result|none}}
| {{result|none}}
| {{result|none}} 
| <references/>
|-
| [[User:luya|Luya Tshimbalanga]]
| HP Photosmart EStation c510
| {{result|pass}} 
| {{result|pass}}
| {{result|pass}}<ref>Need to manually install FirewallD for network detection on Gnome-Shell</ref>
| {{result|pass}}
| {{result|pass}} 
| <references/>
|-
| [[User:luya|Luya Tshimbalanga]]
| HP Photosmart c4180
| {{result|pass}} 
| {{result|pass}}
| {{result|none}}
| {{result|none}}<ref>No duplex capability</ref>
| {{result|pass}} 
| <references/>
|-
| [[User:Nick K.|Nick K.]]
| HP PSC 1610
| {{result|pass}}  <ref>Not able to print in color, not detected as a color printer. {{bz|745616}}</ref> <ref>System gives notice that printer may not be connected when a job starts to print {{bz|745630}}</ref> <ref>Printer continues to say "Printing..." even through job has finished. {{bz|745626}}</ref> <ref>When I canceled a printing via system-config-printer, the job continued to print even though it was gone from the queue {{bz|745631}}</ref> 
| {{result|pass}} <ref>System does not display a "disconnect" message on unplug of printer</ref>
| {{result|}}
| {{result|}}
| {{result|warn}} <ref>System did not detect that the printer had a paper jam.</ref> <ref>When door is open, system-config-printer does not show that in the status</ref> <ref>Printer does not report ink/toner level {{bz|745632}}</ref>
| <references/>
|-
| [[User:Nick K.|Nick K.]]
| Samsung CLP-315
| {{result|fail}} <ref>Detected as a CLP-310</ref> <ref>Not able to print in color, not detected as a color printer.</ref> <ref>Not able to print to the device (nothing comes out, status remains idle) {{bz|745621}}</ref> 
| {{result|}}
| {{result|}}
| {{result|}}
| {{result|warn}} <ref>System did not detect whether paper drawer was inserted or not.</ref> <ref>Toner levels are not reported</ref>
| <references/>
|-
| [[User:Nick K.|Nick K.]]
| HP Photosmart C4480 All In One
| {{result|pass}} <ref>Prompted for driver install, required a number of dependencies (perl, mysql, snmp)</ref> <ref>Printed in color!!!</ref>
| {{result|pass}} <ref>Reconnected successfully. System did not prompt or notify of disconnect/reconnect except in system-config-printer</ref>
| {{result|}}
| {{result|}}
| {{result|warn}} <ref group="long">System did not notify via popup of "Out of paper" status. Did show warning icon in system-config-printer, status message reported "out of paper". After refilling (and printer acknowledged on it's screen) system did not clear out-of-paper status.</ref> <ref>Did not show warning or status message for open door.</ref> <ref>Ink levels not reported</ref>
| <references/>
|-
|}

== Bugs Filed ==

==== gnome-settings-daemon ====
* {{bz|743870}}
* {{bz|743877}}
* {{bz|743944}}
* {{bz|744025}}
* {{bz|744144}}

==== control-center ====
* {{bz|743694}}
* {{bz|743884}}
* {{bz|743886}}

==== gutenprint ====
* {{bz|744087}} ''MODIFIED''

==== hplip ====
* {{bz|743915}} ''ON_QA''
* {{bz|743923}} ''NOTABUG''
* {{bz|745632}}

==== firefox ====
* {{bz|743882}}

==== system-config-printer ====
* {{bz|745621}} ''NOTABUG''
* {{bz|745616}}

==== cups ====
* {{bz|745626}}
* {{bz|745631}}

== Long comments ==
<references group="long" />

 [[Category:Fedora 16 Test Days]]