Infrastructure/CommonProblems

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<a href = "http://fedoraproject.org/wiki/Infrastructure"> <img style="float:right;padding-top:3px;" src="http://fedoraproject.org/wiki/Infrastructure?action=AttachFile&do=get&target=InfrastructureTeamN1.png" /></a>
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= Common Problems =
 
= Common Problems =
 
 
  
 
== General ==
 
== General ==
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== The web apps ==
 
== The web apps ==
 
=== Wiki Page Saves are Slow ===
 
 
Unfortunately our version of Moin does not scale very well.  The main problem with page saves are because Moin has to iterate over every user to determine who is watching the page.  With thousands of users this takes a long time.  Average page save times should be between 20 and 45 seconds.
 
 
Another issue is with categories.  Please avoid using categories when possible, they put a great strain on the server.
 
  
 
=== Pages only partially load / every other page load is different ===
 
=== Pages only partially load / every other page load is different ===
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We are in a load balanced environment for most of our apps.  Unfortunately our balancer is very dumb (we are working to correct this).  Please contact someone in #fedora-admin and notify them of the error and send them to http://fedoraproject.org/wiki/Infrastructure/SOP/Balancers
 
We are in a load balanced environment for most of our apps.  Unfortunately our balancer is very dumb (we are working to correct this).  Please contact someone in #fedora-admin and notify them of the error and send them to http://fedoraproject.org/wiki/Infrastructure/SOP/Balancers
  
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[[Category:Infrastructure]]
 
[[Category:Infrastructure]]

Revision as of 20:55, 25 May 2008

Infrastructure InfrastructureTeamN1.png


Contents

Common Problems

General

This page contains a list of common and known issues in our environment. If you've run into an issue a lot please add it to this page or update relevant documentation. If this page does not contain a fix for your issue please Report it.

Access Issues

Cannot log in to cvs

All of our cvs access requires public and private ssh keys.

  • Make sure your ssh key is setup correctly.
  • Our accounts sync at the top of every hour. After you have been sponsored for access it should take no longer than 2 hours for your access to propagate.
  • Ensure you are using the correct username
  • Verify you can log in to https://admin.fedoraproject.org/accounts/home (mention this in reporting the issue)
  • Verify you have network access to the box with "traceroute -T -p 22 cvs.fedoraproject.org"

Cannot upload source

The most common problem with uploading source is a bad cert. Verify that .fedora.cert exists and it has not expired with:

grep After ~/.fedora.cert

If your cert has expired, remove it and get a new one from here .

Cannot request build

The most common problem with requesting builds is a bad cert. Verify that .fedora.cert exists and it has not expired with:

grep After ~/.fedora.cert

If your cert has expired, remove it and get a new one from here .

The web apps

Pages only partially load / every other page load is different

We are in a load balanced environment for most of our apps. Unfortunately our balancer is very dumb (we are working to correct this). Please contact someone in #fedora-admin and notify them of the error and send them to http://fedoraproject.org/wiki/Infrastructure/SOP/Balancers