Infrastructure/CommonProblems

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Contents

Common Problems

General

This page contains a list of common and known issues in our environment. If you've run into an issue a lot please add it to this page or update relevant documentation. If this page does not contain a fix for your issue please Report it.

Access Issues

Cannot login to fedorapeople.org

  • Make sure you are in one NON cla group. If you are just in cla_done and cla_fpca, you do not yet have a fedorapeople account.
  • Make sure your _public_ ssh key is uploaded to your account in the Fedora Account System. (wait 10-20min after uploading for key to sync)
  • Make sure your private key is loaded into your local ssh agent (ssh-add -L should show it).
  • Ensure you are using the correct username

Cannot commit to pkgs

All of our git pkgs access requires public and private ssh keys.

  • Make sure your ssh key is setup correctly and the public part is uploaded to the Fedora Account System.
  • After you have been sponsored for access it should take no longer than 10-20minutes for your access to propagate.
  • Ensure you are using the correct username
  • Verify you can log in to https://admin.fedoraproject.org/accounts/home (mention this in reporting the issue)
  • Verify you have network access to the box with "traceroute -T -p 22 pkgs.fedoraproject.org"
  • Verify you can login to fedorapeople.org

Cannot upload source

The most common problem with uploading source is a bad cert. Verify that .fedora.cert exists and it has not expired with:

grep After ~/.fedora.cert

If your cert has expired, remove it and get a new one by calling 'fedora-cert -n'

If you are running rhel6, you will need to modify the cert:

(openssl x509 -in ~/.fedora.cert -text; echo; openssl rsa -in ~/.fedora.cert) > fedora.cert.new; mv fedora.cert.new ~/.fedora.cert

Cannot request build

The most common problem with requesting builds is a bad cert. Verify that .fedora.cert exists and it has not expired with:

grep After ~/.fedora.cert

If your cert has expired, remove it and get a new one from fedora-cert -n .