Common Problems
General
This page contains a list of common and known issues in our environment. If you've run into an issue a lot please add it to this page or update relevant documentation. If this page does not contain a fix for your issue please Report it.
Access Issues
Cannot log in to cvs
All of our cvs access requires public and private ssh keys.
- Make sure your ssh key is setup correctly.
- Our accounts sync at the top of every hour. After you have been sponsored for access it should take no longer than 2 hours for your access to propagate.
- Ensure you are using the correct username
- Verify you can log in to https://admin.fedoraproject.org/accounts/home (mention this in reporting the issue)
- Verify you have network access to the box with "traceroute -T -p 22 cvs.fedoraproject.org"
Cannot upload source
The most common problem with uploading source is a bad cert. Verify that .fedora.cert exists and it has not expired with:
grep After ~/.fedora.cert
If your cert has expired, remove it and get a new one from here .
Cannot request build
The most common problem with requesting builds is a bad cert. Verify that .fedora.cert exists and it has not expired with:
grep After ~/.fedora.cert
If your cert has expired, remove it and get a new one from here .
The web apps
Pages only partially load / every other page load is different
We are in a load balanced environment for most of our apps. Unfortunately our balancer is very dumb (we are working to correct this). Please contact someone in #fedora-admin and notify them of the error and send them to Infrastructure/SOP/Balancers