QA:Testcase Printing Troubleshooting

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Description

This test case describes the scenario of common problems while printing


How to test

  1. Find a printer that has a problem, e.g. paper jam, no paper, low ink, or maybe is just disabled
  2. Open an application (e.g. gedit) and print a page to one of these printers

Expected Results

Note.png
What is reasonable?
Note that we ask for you to judge whether the system behaviour is 'reasonable' or not, without prescribing the exact outcome. If some aspect of the system behaviour is surprising or confusing to you, it is probably worth pointing out.
  • Reasonable behaviours might be:
    1. Printers with a problem are recognizable in the print dialog, by an icon and/or a status message
    2. Printers that are not in working condition are not selectable for printing
    3. If a problem occurs while a print job is being printed, the user should be notified