Communicating and getting help

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Fedora has a strong community that is ready to help you. Because users and contributors span the globe, a key element to the project is communication. forums , mailing lists and IRC provide quick and easy ways to communicate.

Quick links for direct user help
Help via Web forums Help via email Help via IRC
Ask Fedora (Guidelines) User mailing lists User IRC channels
Short URL for this page: http://bit.ly/FedoraHelp
Additional community websites can be found on the Community Websites page.


Contents

Interacting with the Community

Make sure that you understand and follow our guidelines before you start communicating with others in the Fedora community. Some basic guidelines can be found in the Mailing List Guidelines and the IRC How-To.

Helping Yourself

Before seeking help from others, please take a little time to review the huge variety of self-help resources that are available. Check out the Fedora Documentation and FAQs. If you are already using Fedora, man and info pages provide a lot of useful information. You can access these by using the man and info commands. For example, to use man to learn about yum, you would use:

man yum

Press q to quit.

To read the info pages on gcc, you can use:

info gcc

Press q to quit.

There are a number of other documents available on your system under the documentation folder at /usr/share/doc/. The rpm command provides an option to list all of the documentation associated with a particular package. As an example, to list all of the documents available from the "coreutils" package, you can use:

rpm -qd coreutils

While these commands work from a terminal, other easy-to-use tools are also available. Check the menus for your desktop and programs. Don't forget to check the Fedora Documentation.

Providing Feedback to Developers

If you believe you have found a bug or would like to suggest enhancements, use the Bugzilla bug tracking system.

More information is available on the Bugs and feature requests page.

The Ask Fedora forum or users mailing list is the place for most questions.

Development discussions happen in the Fedora development mailing list, devel, and we encourage community users and developers interested in Fedora to participate there. You can post in this list for development-related discussions that are not straight-forward bug reports or feature requests. This is not a suitable place to ask general questions. If you are using a test release or the development version of Fedora, post feedback to the {{{1}}} - For discussions about Fedora in Catalan language

  • fa-community For Persian Fedora Users and Contributors
  • anz For discussions about Fedora in Australia and New Zealand
  • chinese For discussions about Fedora in the Chinese language
  • india - For Fedora Indian Users and Contributors
  • pakistan - For Fedora Users and Contributors in Pakistan
  • vn-community For discussions about Fedora in the Vietnamese language
  • lk-users For discussions related with Fedora Sri Lanka Community; Sinhalese/ Tamil/ English language

Localization (L10N) Teams Mailing Lists

Searching Mailing Lists

IRC for interactive community support

IRC, or Internet Relay Chat, is a real-time, text-based form of communication. You can have conversations with multiple people in an open channel or chat with someone privately one-on-one.

To talk to other Fedora Project participants, log onto the freenode IRC network.

Note.png
NOTE
You may be required to register your user nickname (nick) and identify with that nick. Otherwise, you may not be able to join or be heard on the IRC channel. There is a page describing how to register your nick at freenode.net.
Warning (medium size).png
WARNING
Some of the Fedora channels ban users that are logged into their system as root. Make sure that you are logged into your system as a normal user and that any ident server you may have running is accurately reporting your username.

To learn how to use IRC, refer to the IRC Tutorial at irchelp.org and IRC HowTo.

User Help

  • #fedora fedora #fedora[?] - General discussion and community assistance for users of Fedora releases. If you want help with a problem installing or using a currently maintained release of Fedora, this is the list for you, but register with Freenode and read the FAQ before joining.
  • #fedora-eol fedora-eol #fedora-eol[?] - End User Support for end of life Fedora versions.
  • #fedora-art fedora-art #fedora-art[?] - Fedora's artist/designers hangout, talks about using Fedora/FOSS software for creating art.

Administration

Projects and SIGS

Localization (L10N) Teams Mailing Lists

Searching Mailing Lists

IRC for interactive community support

IRC, or Internet Relay Chat, is a real-time, text-based form of communication. You can have conversations with multiple people in an open channel or chat with someone privately one-on-one.

To talk to other Fedora Project participants, log onto the freenode IRC network.

Note.png
NOTE
You may be required to register your user nickname (nick) and identify with that nick. Otherwise, you may not be able to join or be heard on the IRC channel. There is a page describing how to register your nick at freenode.net.
Warning (medium size).png
WARNING
Some of the Fedora channels ban users that are logged into their system as root. Make sure that you are logged into your system as a normal user and that any ident server you may have running is accurately reporting your username.

To learn how to use IRC, refer to the IRC Tutorial at irchelp.org and IRC HowTo.

User Help

  • #fedora fedora #fedora[?] - General discussion and community assistance for users of Fedora releases. If you want help with a problem installing or using a currently maintained release of Fedora, this is the list for you, but register with Freenode and read the FAQ before joining.
  • #fedora-eol fedora-eol #fedora-eol[?] - End User Support for end of life Fedora versions.
  • #fedora-art fedora-art #fedora-art[?] - Fedora's artist/designers hangout, talks about using Fedora/FOSS software for creating art.

Administration

Projects and SIGS

Other fun stuff

International

Several projects are large enough to have their own channels. Individual project channels, IRC server, and channel information are also found on the project pages. See the Projects list.

FAQs

Development discussions happen in the Fedora development mailing list, devel, and we encourage community users and developers interested in Fedora to participate there. You can post in this list for development-related discussions that are not straight-forward bug reports or feature requests. This is not a suitable place to ask general questions. If you are using a test release or the development version of Fedora, post feedback to the {{{1}}} - For discussions about Fedora in Catalan language

  • fa-community For Persian Fedora Users and Contributors
  • anz For discussions about Fedora in Australia and New Zealand
  • chinese For discussions about Fedora in the Chinese language
  • india - For Fedora Indian Users and Contributors
  • pakistan - For Fedora Users and Contributors in Pakistan
  • vn-community For discussions about Fedora in the Vietnamese language
  • lk-users For discussions related with Fedora Sri Lanka Community; Sinhalese/ Tamil/ English language

Localization (L10N) Teams Mailing Lists

Searching Mailing Lists

IRC for interactive community support

IRC, or Internet Relay Chat, is a real-time, text-based form of communication. You can have conversations with multiple people in an open channel or chat with someone privately one-on-one.

To talk to other Fedora Project participants, log onto the freenode IRC network.

Note.png
NOTE
You may be required to register your user nickname (nick) and identify with that nick. Otherwise, you may not be able to join or be heard on the IRC channel. There is a page describing how to register your nick at freenode.net.
Warning (medium size).png
WARNING
Some of the Fedora channels ban users that are logged into their system as root. Make sure that you are logged into your system as a normal user and that any ident server you may have running is accurately reporting your username.

To learn how to use IRC, refer to the IRC Tutorial at irchelp.org and IRC HowTo.

User Help

  • #fedora fedora #fedora[?] - General discussion and community assistance for users of Fedora releases. If you want help with a problem installing or using a currently maintained release of Fedora, this is the list for you, but register with Freenode and read the FAQ before joining.
  • #fedora-eol fedora-eol #fedora-eol[?] - End User Support for end of life Fedora versions.
  • #fedora-art fedora-art #fedora-art[?] - Fedora's artist/designers hangout, talks about using Fedora/FOSS software for creating art.

Administration

Projects and SIGS

Localization (L10N) Teams Mailing Lists

Searching Mailing Lists

IRC for interactive community support

IRC, or Internet Relay Chat, is a real-time, text-based form of communication. You can have conversations with multiple people in an open channel or chat with someone privately one-on-one.

To talk to other Fedora Project participants, log onto the freenode IRC network.

Note.png
NOTE
You may be required to register your user nickname (nick) and identify with that nick. Otherwise, you may not be able to join or be heard on the IRC channel. There is a page describing how to register your nick at freenode.net.
Warning (medium size).png
WARNING
Some of the Fedora channels ban users that are logged into their system as root. Make sure that you are logged into your system as a normal user and that any ident server you may have running is accurately reporting your username.

To learn how to use IRC, refer to the IRC Tutorial at irchelp.org and IRC HowTo.

User Help

  • #fedora fedora #fedora[?] - General discussion and community assistance for users of Fedora releases. If you want help with a problem installing or using a currently maintained release of Fedora, this is the list for you, but register with Freenode and read the FAQ before joining.
  • #fedora-eol fedora-eol #fedora-eol[?] - End User Support for end of life Fedora versions.
  • #fedora-art fedora-art #fedora-art[?] - Fedora's artist/designers hangout, talks about using Fedora/FOSS software for creating art.

Administration

Projects and SIGS

Other fun stuff

International

Several projects are large enough to have their own channels. Individual project channels, IRC server, and channel information are also found on the project pages. See the Projects list.

FAQs

  • FAQs-IRC - Frequently asked questions about IRC

Collaboration tool

The text collaboration tool called Gobby can help you to collaborate with other Fedora contributors.